Our website address is: https://alchemyofcolour.com.
Last updated: 15/11/2019
(a) We collect personal information necessary so that we can operate the website and our business made available through the website and also to anticipate and resolve problems with the website, to create and inform consumers and organisations about products available through our website.
(b) We may also collect personal information so that we can furnish information to prospective clients and organisations regarding career opportunities, becoming a partner, distributor, customer, or an employee of our organisation.
(c) The type of personal information that we collect through our website includes names, telephone numbers, email addresses, postal addresses, residential addresses and any other personal information that a person voluntarily discloses to us.
(d) We take reasonable steps to protect the personal information that we retain from misuse, interference and loss and from unauthorised access, modification or disclosure.
(f) For further information about our privacy practices, you can contact us at the following address:
The Privacy Officer
As an online business, it is necessary for us to collect personal information from our website users, and from other persons who contact us from time to time. The personal information we collect relates to users of our website. We may collect personal information if it is provided to us via our web site, via email, by telephone, or via application forms. We may obtain personal information from public sources, where available. However, if it is reasonable and practicable to do so, we will collect personal information about an individual only from that individual.
Subscription to our newsletter is not mandatory.
At present, the personal information we may collect includes names, telephone numbers, email addresses, postal addresses, residential addresses, and any other personal information that a person voluntarily discloses to us.
In addition, we log access to our website, and in those circumstances track the IP address used, the data and time of the visit, the pages viewed and the type of browser used so we can establish a broad understanding of site traffic patterns, assist in diagnosing server problems and perform site administration.
We use reasonable steps to protect personal information we hold from misuse, loss, unauthorised access, modification or disclosure. For example, certain parts of our website contain Secure Socket Layer (“SSL”) encryption. We maintain other electronic (e-security) measures for the purposes of securing personal information, such as passwords, firewalls and antivirus software. We also maintain physical security measures on our business premises.
We may use or disclose personal information that we collect for all or any of the following purposes:
•Running our website;
• Conducting publicity campaigns;
• Handling complaints;
• Sending out a newsletter;
• In order to identify you when we are contacted with questions or concerns regarding our website;
• When our customers seek our technical support;
• When engaging third parties to conduct research and development of our website;
• When providing information to our legal, accounting or financial advisors/representatives or debt collectors for debt collection or other purposes; or
• Where authorised or required by law.
In addition to the above situations, we may also be legally required to, and we will, disclose personal information to enforcement bodies for any of the following reasons:
• The prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
• The enforcement of laws relating to the confiscation of the proceeds of crime;
• The protection of the public revenue;
• The prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct;
• The preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of the court or tribunal.
We do not send “junk” or unsolicited e-mail in contravention of the Spam Act 2003 (Cth). We will, however, use e-mail from time to time to respond to inquiries, confirm purchases, or contact users of our website regarding their experiences with our website. Anytime a visitor receives e-mail it does not want from us the customer can request that we not send further e-mail by contacting us via email at: firstname.lastname@example.org
Destruction and de-identification of personal information
We will destroy and/or de-identify personal information that we collect where we have legal obligations to do so.
To ensure that we only obtain, collect, use and disclose accurate, complete and up to date personal information, we invite you to contact us and inform us if any of your personal details we hold change or if any of the personal information held by us is otherwise incorrect or erroneous.
You may request access to your personal information held by us by writing to us. Our address is as follows:
The Privacy Officer
We will handle your request for access to your personal information in accordance with our statutory obligations.
If you wish to make a complaint regarding our privacy practices, please contact us at the following address:
The Privacy Officer
We will use our best endeavours to resolve the complaint within 10 business days following receipt of your complaint. This may include working with you on a collaborative basis to resolve the complaint or us proposing options for resolution.
If you are not satisfied with the outcome of a complaint you make refer the complaint to the Office of the Australian Information Commissioner (OAIC) who can be contacted using the following details:
Call: 1300 363 992
Address: GPO Box 5218, Sydney NSW 2001
This notice falls under the General Data Protection Regulation (GDPR).
The following user feedback tools will collect some will collect some data if you interact with them:
Data at Social Pug is not shared or sold with any third party.
Social Pug staff and contractors have access to users data for the purpose of providing services.
No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their mission.
Our website address is: https://www.alchemyofcolour.com.
Your privacy is critically important to us. At Automattic, the makers of woocommerce software, which handles all of the financial transactions on this website, we have a few fundamental principles:
Who We Are and What This Policy Covers
Howdy! We are the folks behind woocommerce and a variety of products and services designed to allow anyone–from bloggers, to photographers, small business owners, and enterprises–to build and manage a website to share with the world. Our mission is to democratize publishing so that anyone with a story can tell it. We believe in powering the open Internet with code that is open source and are proud to say that the vast majority of our work is available under the General Public License (“GPL”). Unlike most other services, because our GPL code is public, you can actually download and take a look at that code to see how it works.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Creative Commons Sharealike License
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Information We Collect Automatically
We also collect some information automatically:
Information We Collect from Other Sources
We may also get information about you from other sources. For example, if you create or log into your WordPress.com account through another service (like Google) or if you connect your website or account to a social media service (like Twitter) through our Publicize feature, we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
We may also get information, such as a mailing address, from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.
How and Why We Use Information
Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for a paid plan; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information — for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or
How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Information Shared Publicly
Information that you choose to make public is–you guessed it–disclosed publicly.
That means, of course, that information like your public profile, posts, other content that you make public on your website, and your “Likes” and comments on other websites, are all available to others–and we hope you get a lot of views!
For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar — get it? :). Your Gravatar, along with other public profile information, will display with the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar + public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account with us is the same as the email address that you use on the other website.
We also provide a “Firehose” stream of public data (like posts and comments) from sites that use our Services to provide that data to Firehose subscribers, who may view and analyze the content (all subject to our Terms of Service), but do not have rights to re-publish it, publicly.
Public information may also be indexed by search engines or used by third parties.
Please keep all of this in mind when deciding what you would like to share.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it — which are described in the section above on How and Why We Use Information — and we are not legally required to continue to keep it.
For example, we keep the web server logs that record information about a visitor to one of Automattic’s websites, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to Automattic’s websites and investigate issues if something goes wrong on one of our websites.
As another example, when you delete a post, page, or comment from your WordPress.com site, it stays in your Trash folder for thirty days just in case you change your mind and would like restore that content — because starting again from scratch is no fun, at all. After the thirty days are up, the deleted content may remain on our backups and caches until purged.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.
To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.
You have several choices available when it comes to information about you:
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.
EU individuals also have the right to make a complaint to a government supervisory authority.
Controllers and Responsible Companies
Automattic’s Services are worldwide. Different Automattic companies are the controller (or co-controller) of personal information, which means that they are the company responsible for processing that information, based on the particular service and the location of the individual using our Services.
Depending on the Services you use, more than one company may be the controller of your personal data. Generally, the “controller” is the Automattic company that entered into the contract with you under the Terms of Service for the the product or service you use. In addition, Automattic Inc., our US-based company, is the controller for some of the processing activities across all of our Services worldwide.
The chart below explains the controllers for processing your personal information. We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, and all countries located in the European continent.